Shipping & Returns

Effective Date: August 15th, 2024

Thank you for shopping with Sasquatch Distribution. Please review our shipping policy & return policy carefully before placing your order as all orders are final.

Processing Time

Orders are processed within 24-72 hours of receipt. Please note that processing times do not include weekends or holidays.

 

Shipping Time

After processing, delivery times typically range from 2 to 7 business days, depending on the shipping method and destination.

 

Shipping Rates

Ground shipping rates vary based on the weight, size, and destination of the package. The final shipping cost will be calculated at checkout. Expedited shipping is available upon special requests, which will include additional shipping fees.

Pallet shipping rates may vary & will be quoted once the final order is processed and palletized (Please allow up to 24 hours for pallet shipping quotes).

 

Shipping Responsibility

Once your order has been dispatched, we are not liable for any damages or losses that occur during transit. Any issues regarding damaged products should be addressed directly with the shipping courier.

 

All Sales Are Final

Please note that all sales are final. We do not accept returns or exchanges for products once they have been purchased.

Certain scenarios may be accepted due to manufacturing defects, or special cases.

If approved to return, you are responsible for shipping the product safely back to us. Please be aware that returns will also incur a 15% restocking fee. The product must be returned in its original condition and packaging.

 

Manufacturing Defects

If you receive a product with a manufacturing defect, you may be eligible to return the item or seek resolution through the manufacturer’s warranty services. Please contact us directly for further assistance with such cases.

 

Return Process

To initiate a return, please contact our customer service team for instructions. Ensure that you follow all provided guidelines to avoid any complications with your return. All returns will be issued a store credit to be used on other products or future reorders.

 

Contact Information

For any questions regarding shipping or returns, please contact our customer service team at sasquatchdistro@gmail.com Thank you for choosing Sasquatch Distribution. We appreciate your business!